Broward County Opens Three Service Centers for Emergency Rental Assistance

Eligible Residents Can Apply Now.  The national ban on evictions ends June 30, 2021.

 Residents behind on their rent and utility balances due to a COVID-19 financial hardship are encouraged to submit an application for Emergency Rental Assistance before the end of the national eviction ban on June 30. Three new customer service centers offer in-person assistance if necessary or desired – an appointment is required.

Broward County has received $53 million in federal funding for its Emergency Rental Assistance Program (ERAP), which for eligible residents provides 100 percent of past due rent and utility payments as far back as March 2020. Up to 12 months of assistance for past due rent is available for eligible residents who have experienced financial hardship, are at risk of eviction and homelessness, and up to three months of future payments to provide housing stability.

While completing the application does not guarantee the renter will receive assistance or that the landlord won’t begin eviction proceedings, it is likely to deter landlords who would rather not go through the eviction process if their tenant has submitted an application for assistance and is waiting to hear if they qualify.

To schedule an appointment at an in-person service center, call 800-204-0557. An agent will help applicants ensure they have all the required documentation to complete the process. Applicants who are missing documentation will be given a checklist and asked to return with the proper documentation. Locations for in-person assistance include:

  • Housing Foundation of America
    2400 N. University Drive, Suite 200
    Pembroke Pines, FL 33024

  •  Housing Foundation of America
    1773 N. State Road 7, Suite 101-D
    Lauderhill, FL 33313

  • Crisis Housing Solutions (at the Northwest Family Success Center)
    10077 NW 29th St.
    Coral Springs, FL 33065

Tenants and landlords are encouraged to work together to complete the application process. Rental assistance funds will be paid to either the tenant or the landlord. Utility assistance payments will be paid directly to the utility provider.

An online application option is available and encouraged for fastest response. To apply online, visit or call 888-692-7203 for assistance over the phone in English, Spanish and Creole, Monday through Friday, from 8AM to 5PM. Tenants or landlords who have already filed an application can also call 888-692-7203 to check the status of their application. Please have case number handy.

As of June 22, in Broward County, 4,600 individuals have completed the application process and another 6,300 have started the process but not completed it.

“We have funds available, and a program in place to help,” said Broward County Family Success Assistant Director Natalie Beasley. “We will continue to accept applications after June 30, but strongly encourage those who have started the application process and not completed it to do so as soon as possible.”

For more information, visit